Jumia Express 101: How to get your orders delivered faster


There is nothing more infuriating than placing an order for an item then having to wait days on end for it to arrive. This is especially true when the item in question is required to arrive on or before a certain date. But imagine if the same item could be delivered as quickly as within a single business day. That, my good friends, is the promise of Jumia Express.

What is Jumia Express?

You can think of Jumia Express as the equivalent of jumping the queue at the checkout counter. It is our way of guaranteeing that the item you are ordering is delivered as swiftly as possible. Basically, if a Jumia Express item is ordered before 2pm, you could get the item delivered sometime within the next 24 hours, depending on where you are located.

How does it work?

Jumia Express items are stored at the Jumia warehouse, as opposed to non-Jumia Express items which could be stored anywhere the seller chooses. Because these items are already located at our warehouse, this completely eliminates the need for their sellers to drop each one off at one of our drop off centers whenever the item receives an order.

Jumia Express

Why is this important?

You must remember that Jumia is effectively a market place. As such, it is comprised of thousands of individual sellers, with each one responsible for the availability of the products within their stores. We acknowledge that managing the items in an inventory could be a real chore, especially for smaller stores trying to grow the size of their inventory. So there might be instances where you order an item from one of these stores, only for that order to be subsequently cancelled due to the item being out of stock. With Jumia Express, you are always guaranteed that the item you are about to buy is available and currently in stock.

How much does it cost?

That’s the beauty of the whole thing; the service comes completely free of charge, so you can enjoy what is essentially a premium service without having to subscribe or incur any additional charges.

How do I take advantage of this?

All you need to do is keep an eye out for the Jumia Express tag on the products you buy on our website. You can even choose to filter those products in whatever category you are in, so that it only shows Jumia Express items, by selecting the Jumia Express filter.

How does it compare to ordering a non-Jumia Express item?

You can click here to see our current delivery timelines for all orders grouped by region, Jumia Express or otherwise.

Delivery Van making nightime delivery

That’s everything you need to know to start reaping the benefits of Jumia Express. Is there anything else you would like to know about this or another one of our services? Let us know in the comments section below.